Last Updated: August 2025

At KiiNDSOULS (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website kiindsouls.com or make a purchase from us.

By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Shipping/billing address

• Phone number

• Payment details (processed securely via Stripe, PayPal, or other payment gateways)

• Order history

Non-Personal Information

• Browser type & IP address

• Cookies & tracking data (e.g., pages visited, shopping behavior)

• Device information

2. How We Use Your Information

We use your data to:

• Process & fulfill orders

• Communicate with you (order updates, customer support)

• Improve our website & user experience

• Prevent fraud & enhance security

• Send marketing emails (if you opt-in; unsubscribe anytime)

• Comply with legal obligations (e.g., tax, fraud prevention)

3. Sharing Your Information

We do not sell your data. We may share it with:

• Payment processors (Stripe, PayPal) to complete transactions

• Shipping carriers (Royal Mail, DHL, etc.) for delivery

• Service providers (e.g., email marketing tools, analytics)

• Legal authorities if required by law

4. Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways) to protect your data. However, no online method is 100% secure—please use strong passwords and notify us of any suspicious activity.

5. Your Rights (UK GDPR Compliance)

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Request deletion of your data (where applicable)

• Opt out of marketing communications

• Lodge a complaint with the ICO

To exercise these rights, contact us at privacy@kiindsouls.com.

6. Cookies & Tracking

We use cookies to:

• Remember cart items

• Analyze site traffic (via Google Analytics)

• Personalize ads (if using Facebook Pixel or similar)

You can disable cookies in your browser settings, but some site features may not work properly.

7. Changes to This Policy

We may update this policy periodically. The latest version will always be posted here with the “Last Updated” date.

8. Contact Us

For privacy-related questions, email:
📧 privacy@kiindsouls.com